Stop losing customers to missed calls. Start converting your non-contacts into highly qualified appointments, ready to sign up.
appointment with a specialist
Your leads are ignoring you because you don't call when it's convenient. And now the new iOS is blocking you too.
The average contact rate across financial services is just 54% and dropping FAST. That means nearly half the leads you've paid to generate never hear from you.
iOS Is Screening Your Calls
iPhones flag unknown numbers as "Suspected Spam". Your advisers are silenced before they even get a chance to speak. The prospect never sees the call.
The Sale Goes To Whoever Responds First
Your competitors are responding faster. Every minute you wait, the chance of conversion drops dramatically. After 5 minutes, it falls by 10x.
After-Hours Leads Go Dead
Leads arriving after 5pm, weekends, or bank holidays go untouched. By Monday morning, the moment has passed and the competitor has won.
After 5 minutes, contact rates drop by 10x. After hours, your leads sit untouched while someone else picks them up. LeadSolve responds in under 20 seconds, around the clock.
Beat the iOS call screen. Book conversations they actually answer.
Apple's iOS now screens unknown and suspected spam callers before the phone even rings. For outbound sales teams, the impact is brutal. Your advisers dial, the prospect's phone flashes a warning, and the call goes unanswered. It doesn't matter how qualified the lead is or how fast you followed up. If they don't recognise the number, they're not picking up.
Contact rates are dropping across the industry, and most businesses are still trying to solve it by dialling harder. We solve it by making sure the prospect wants to answer.
Instant Engagement
The second a lead comes in, our AI sends a personalised SMS thanking them for their enquiry and offering to book a call at a time that suits them. No delay, no waiting for an adviser to become free. The lead is engaged while their intent is at its highest.
Self-Service Booking
The prospect picks a time slot that works for them. Because they've actively chosen to take the call, they're already committed. This isn't a cold call anymore. It's an appointment they've opted into.
Number Notification
Once the booking is confirmed, we tell the prospect exactly which number will be calling them. When that number appears on their screen, they recognise it. It doesn't get flagged as unknown. It doesn't get screened out. They answer because they know who it is.
Pre-Call Reminder
Thirty minutes before the appointment, we send a reminder so the call is front of mind. Life gets busy. People forget, get distracted, step into meetings. That reminder is often the difference between a connected call and a no-show.
By the time your adviser dials, three things are true
The prospect is expecting the call. They recognise the number. And they've just been reminded it's coming. That's not a cold call. That's a warm, pre-booked appointment. Your team spends less time chasing and more time in meaningful conversations. Contact rates go up. No-shows come down.
Every journey tailored to your sector.
We work with regulated firms across the UK. Every conversation, compliance guardrail, and customer journey is built specifically for your industry.
Life Insurance
Quote follow-ups, cover matching, advisor booking
Equity Release
Age-sensitive conversations, specialist advisor matching
Pensions
Retirement planning enquiries, pension transfer qualification
Mortgages
Application follow-up, rate enquiries, broker matching
Personal Injury
Claim qualification, solicitor appointment booking
Legal Services
Conveyancing, family law, SRA-compliant engagement
Built for regulated industries. Not bolted on as an afterthought.
Most AI chatbot providers build first and worry about compliance later. We do it the other way round. LeadSolve was built from the ground up for UK financial services. Every conversation our AI handles is designed with FCA expectations and GDPR at its core.
That's not a marketing line. It's how we architect every bot we build.
Human in the Loop
Every message is screened before it reaches the AI. Vulnerable customer indicators, complaints, and safeguarding concerns are routed to a real person. Your customers are never one hallucination away from a compliance breach.
AI Response Filtering
Every response passes through a hallucination detection layer before it reaches your customer. If the AI generates something inaccurate, off-script, or outside your boundaries, it gets caught. Not sent.
Purpose-Built, Not Adapted
We work with compliance teams, not around them. We understand TCF, Consumer Duty, vulnerable customer obligations, and the reality of operating under FCA or SRA scrutiny. The guardrails are already in place.
You only pay per booked appointment
One-time setup fee. No licence costs. No per-message charges. You pay when we deliver a qualified, booked appointment. That's it.
We build everything for you
In-house prompt engineers design, test, and refine every conversation from scratch. Built on commercial-grade language models used by the world's leading technology companies.
Managed, not self-serve
We monitor, optimise, and improve continuously. You don't touch a thing. SMS, email, AI voice agents, and live chat widgets all included.
From lead to booked call in four simple steps
Lead Arrives
From your ads, website, or CRM. Our system picks it up within seconds.
Sarah Engages via SMS
Your AI assistant sends a natural, human-like SMS. The conversation begins immediately.
Qualifies the Lead
Asks the right questions, handles objections, and confirms key details for your team.
Books or Transfers
Booked into your calendar with the number provided, or hot-transferred to your team live.
Every appointment lands straight in your diary.
No spreadsheets. No manual handover. We read your team's live availability, book directly into their calendar, and attach the full conversation. Your adviser knows exactly what was said before they pick up the phone.
Books directly into their diary
Reads live calendar availability. No double-bookings, no manual checking.
Full conversation transcript attached
Every message, every answer, every qualification detail. Nothing lost in handover.
Syncs with your existing CRM
Contact created, appointment logged, notes populated. Zero manual data entry.
Why the first 60 seconds matter more than anything
Respond within 20 seconds and your contact rate will skyrocket
You're 4x more likely to convert a lead if you respond within 60 seconds. After 5 minutes, there's a 10x decrease in contact rate.
We respond in under 20 seconds, every time, around the clock. While your competitors are still queuing the dialler.
The numbers speak for themselves
Watch how it works in under 3 minutes
Security is built in. Not bolted on.
We process customer data for FCA-regulated firms, so security isn't optional. It's foundational. Every system, process, and access control is designed to handle sensitive data in regulated industries from day one.
Encrypted Everywhere
AES-256 at rest, TLS 1.2+ in transit, full disk encryption on every device. Your customer data is protected whether it's being processed, stored, or moving between systems.
Tightly Controlled Access
No shared logins. No generic accounts. Every user has unique credentials with role-based access. When someone leaves, access is revoked immediately.
Built to Stay Running
Daily encrypted backups, multiple AI model providers for redundancy, and a formal business continuity plan. If something goes down, your service doesn't.
Managed Change Process
Nothing goes live without impact assessment, approval, testing, and rollback procedures. Your chatbot is a live customer-facing system and we treat every change accordingly.
Trained Team
All staff complete mandatory security awareness training covering data handling, phishing, incident reporting, and secure use of cloud platforms. Refreshed annually.
Incident Response Ready
Formal incident management process in place. Everything is logged, contained, remediated, and reviewed with GDPR-compliant notification procedures if ever needed.
Already considering Salesforce Agentforce?
Agentforce is a powerful general-purpose platform. But it wasn't built for outbound SMS lead engagement in UK financial services. Here's how the two stack up for that specific job.
Sources: Salesforce.com pricing page, Salesforce engineering blog, UK consultant rate data.
Real outcomes from real clients. Here's what changed.
Out-of-hours enquiries were going cold. We turned them into qualified solicitor appointments.
A high-volume consumer legal claims brand was losing a significant share of its weekly enquiries. Many arrived outside contact centre hours, and outbound teams needed an average of 4.5 dial attempts per prospect just to make contact.
We deployed immediate AI engagement for every out-of-hours lead. Our AI qualified each claim and booked appointments directly into their solicitor consultation calendar.
The result
Out-of-hours demand was captured at scale without expanding the internal contact centre. Solicitors received pre-qualified consultations instead of raw enquiries. Agent time was redirected from chasing to closing.
Abandoned applications were costing them revenue. We turned them into funded loans.
A UK digital lender was losing applicants mid-journey. Documentation, ID checks, and banking access steps were causing drop-offs. Manual recovery was expensive and rarely worked.
We built an API-driven system that detects inactivity instantly and re-engages applicants with intelligent, personalised messaging.
Abandoned became funded
Inactive applicants were automatically brought back to their exact drop-off point. Outbound workloads dropped. Underwriting sped up. And the client gained a revenue uplift they weren't expecting across their entire pipeline.
See it working in 15 minutes. Book a discovery call.
We'll show you exactly how it works for your sector, walk you through a live demo, and give you realistic numbers. No hard sell. Just a straightforward conversation.